Re-open the app you used to make your in-app buy. Tap the app you used to make your in-app buy. Check that you have a WiFi or cell data connection which is active and working.
Apple Support gives you personalised access to options for all your Apple services. Learn tips on how to handle your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot a problem, or get guided, step-by-step solutions to resolve it yourself. If these steps don’t fix your concern, contact the developer.
Technical Support And Buyer Support
If you want the live chat choice, simply select the “Chat”. The web page will also tell you how much approximately you may wait. I assume that the quickest and most convenient method to get answers to your assist questions is to chat with Apple. Apple assist chat is out there 24×7.
After you sign up along with your Apple ID, you can obtain songs, albums, motion pictures, TV reveals, apps, books, or audiobooks that you simply’ve already bought. Get actual-time assistance from an Apple professional right on your pc or mobile system. The web page you’re looking for, nevertheless, is no longer out there at apple.com.
If your concern just isn’t listed there, you possibly can select the “the topic is not listed” choice. If you choose this feature, you will be requested to describe your problem in the next screen. Now choose the particular iPhone downside you might be having, like the battery, again-up, Apple ID, or Wi-Fi problems. For instance, if you’re having issues together with your iPhone, click iPhone. Or if you are having an issue with your Apple ID, click Apple ID.
You can find me on Twitter as @KarenSFreeman and Instagram as @Karefree2. You can unsubscribe at any time and we’ll by no means share your details without your permission. Do you’ve any more questions about how to get support on your Mac, iPhone, iPad, or Apple Watch? Put them within the feedback, and we’ll assist! Now that you know the way to enroll, you can also go to the iMore forums. If you are just on the lookout for some primary how-to options, you may get assist in 140 characters or less by way of Twitter utilizing @AppleSupport.
Or discover answers about billing and cost. Depending on the small print of your purchase and problem, you may be able to get a refund. Find more info on returns and refunds on Google Play.